Various notification types are available on the Notifications tab. Setting up notifications by Media Type allows for more customized messaging than System Default notifications. An enrollment notification for an online course may have different instructions than what is needed for an instructor-led course. Using notifications by Media Type gives administrators the flexibility to create this more customized messaging.
To enable a given notification, go to Tools > Maintain Media Types, select the desired Media Type from the list, and click Edit in the toolbar. When the Media Type opens in edit mode, go to the Notifications tab. Check the Enable box and enter the desired text for the Subject and Body of the notification. Only the notification types that have been enabled will be sent, so visit the sub-tab of each notification type that should be active.
The exact notification types available will vary based on the configuration of your LMS; however, the notifications that can be configured per media type are typically the same notifications that are found on the Notifications tab of the Maintain Learning Resources Screen. When the Media Type notifications are enabled, these will be sent out in place of the system-wide default notification. If course specific enrollment notifications have been enabled, then the course specific notifications will be sent in place of both the media type and system default notifications.
The chart below lists all notification types that are currently available on the Resource and Media Type level.
|
Resource Level Name |
Media Level Name |
System Level Name |
Purpose/ Timing |
|---|---|---|---|
|
Enrollment |
Enrollment *Note: This applies only to Instructor-led Media Types. If enabled at the Media Type level, the subject line created for the Enrollment notification will be displayed as the subject line for both the enrollment notification and for the Outlook Meeting Invite. The body of this email will not affect the body of the Outlook invite, only the subject line. |
To user upon enrollment |
Immediately sent to user when a user-generated enrollment is created. |
|
Enrollment by Others |
Enrollment by Others *Note: This applies only to Instructor-led Media Types. If enabled at the Media Type level, the subject line created for the Enrollment by Others notification will be displayed as the subject line for both the enrollment notification and for the Outlook Meeting Invite. The body of this email will not affect the body of the Outlook invite, only the subject line |
To user when enrolled by another user |
Immediately sent to user when another user enrolls the user into a resource. |
|
Manager Confirmation |
Manager Confirmation |
To manager to confirm users enrollment |
Immediately sent to the user’s manager to confirm the user’s enrollment into a resource. |
|
Confirmation when enrolling others |
Confirmation when enrolling others |
To user (Manager or Administrator) when enrolling others |
Immediately sent to the LMS Administrator (or manager) confirming the enrollment of the user(s) whom they enrolled into a resource. |
|
Manager Approved |
Manager Approved to Student |
To user confirming manager has approved enrollment |
Immediately sent to a user confirming that their manager has confirmed a pending enrollment. |
|
Manager Decline |
Manager Decline to Student |
To user when manager declines approval |
Immediately sent to a user informing them that their manager has declined a pending enrollment. |
|
Upon Completion
|
Upon Completion |
N/A |
Can be sent the evening of the course completion or by using the days drop-down on the notification, the notification can be set to go out any day thereafter. Intended to provide follow up information after the course is complete. Note for ILT: The timing of this notification is based on the user’s completion date. If the days drop-down is left at “0” and credit for an ILT class is processed 2 days after the class was completed, no one will receive this notification because by the time credit is processed, no one falls into the 0 day window. Best practice is to set the days drop-down for ILT courses several days out and then be sure that credit is processed in a timely manner. Timing Note for all: When this notification is enabled, it will be sent to anyone who had a completion within the selected time frame, even if the completion occurred before the notification was enabled. For example if the notification is set to go out 30 days after completion and is enabled on October 1, it will be sent to users who completed it on September 1 (even though the notification was not enabled at that time). |
|
Request Completion |
Request Completion |
To manager when completion has been requested |
Sent to manager (or administrator) when a user is requesting completion be granted for a resource
|
|
Enrollment (waitlist) |
Enrollment (waitlist) |
To user when they enrolled themselves into the waitlist |
Immediately sent to the user when they enroll in a class and are placed on the waitlist. |
|
Drop Enrollment |
Drop Enrollment |
To user upon dropping enrollment |
Immediately sent to the user when the user drops an enrollment. |
|
Student Rescheduled |
Student Rescheduled |
To user upon rescheduling to another class date |
Immediately sent to the user when they are rescheduled into another class date. |
|
Student Approval Expiration |
Student Approval Expiration |
To user when pending approval expires |
Sent to student if their approval expires (available based on system configuration) |
|
Instructor Approval Request |
Instructor Approval Request |
To instructor when instructor approval is required for an enrollment |
Sent to instructor if the instructor for the class needs to approve the enrollment (availability of this message based on system configuration) |
|
Manager Approval Request |
Manager Approval Request |
To manager requesting approval |
Immediately sent to the manager when a direct report enrolls in a course that requires manager approval. |
|
Manager Notification of Drop |
Manager Notification of Drop |
To manager upon user dropping enrollment |
Immediately sent to the manager when a direct report drops an enrollment. |
|
Enrollment by Others (waitlist) |
Enrollment by Others (waitlist) |
To user when they are enrolled by someone else onto waitlist |
Immediately sent to the user when they are enrolled into a class by someone else, and they are placed on the waitlist. |
|
Student Rescheduled by Others |
Student Rescheduled by Others |
To user upon rescheduling to another class date |
Immediately sent to the user when someone else reschedules them into a different class session. |